Refund policy
30-Day Money-Back Guarantee
At Stellune, your satisfaction is our priority.
If you're not completely satisfied with your Dream Projector, you may return it within 30 days of delivery for a full refund.
Return Eligibility
To qualify for a refund:
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Your return request must be submitted within 30 days of delivery.
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The product must be returned in its original condition with all included accessories and packaging.
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Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.
Damaged or Incorrect Orders
If your Dream Projector arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery with your order number and photos or videos of the issue.
After reviewing your claim, we'll gladly provide a replacement or a full refund at no additional cost.
Refund Processing
Once your return has been received and inspected, your refund will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund.
Need Help?
If you have any questions, our support team is here to help.
Email: stellune.business@gmail.com