Shipping Policy

Thank you for shopping with Stellune. We are committed to providing a smooth shopping experience from the moment you place your order until it arrives at your door.

Order Processing

Orders are typically processed within 1–3 business days. During periods of high demand, processing times may be extended. Orders are not processed or shipped on weekends or holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times vary depending on your location.

• United States: 7–15 business days

• Canada: 7–20 business days

• International: 10–25 business days

These delivery estimates do not include processing time and may be affected by customs, weather, holidays, or carrier delays.

Shipping Address

Please ensure your shipping address is accurate before placing your order. We are unable to guarantee changes once an order has been processed.

Orders returned due to an incorrect address, refusal of delivery, or failure to collect the package from the local carrier or post office are not eligible for a refund.

Lost Packages

If your package appears to be delayed or lost, please contact us. We will work with the shipping carrier to investigate the shipment. If a package is confirmed lost in transit, we will provide a replacement or refund where appropriate.

Tracking

Tracking information may take 2–7 business days to update after your order has been shipped.

If you have any questions regarding your shipment, please contact us at 

stellune.business@gmail.com